pcc88 Privacy Policy

This Privacy Policy ("Policy") sets out how pcc88 ("we", "us", "our", "the Operator"), the operator of the online gaming platform accessible at pcc88.vip, collects, uses, stores, and protects the personal data of individuals who register an account, visit the platform, or interact with pcc88 in any way ("you", "the Player", "the User"). By registering an account with pcc88 or otherwise using the platform, you acknowledge that you have read and understood this Policy and you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the pcc88 platform.

This Policy should be read alongside the pcc88 Terms & Conditions, which govern the overall use of the platform and form part of the binding agreement between you and pcc88. In the event of a conflict between this Policy and the Terms & Conditions, the Terms & Conditions will prevail in respect of the subject matter of the conflict.

pcc88 collects personal data through two primary channels: information you provide directly when using the platform, and information collected automatically as you interact with the platform. The categories of data collected are described below.

Information you provide directly:

• Registration data: your full name, date of birth, Bangladesh mobile number, and any other details required to create and verify your pcc88 account.
• Identity verification (KYC) documents: national ID card, passport, or other government-issued identification submitted to verify your age and identity.
• Communications: messages, queries, and complaints you submit through live chat, email, or any other support channel.
• Responsible gaming preferences: deposit limits, time-out requests, and self-exclusion requests that you set or submit through your account.

Information collected automatically:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network information.
• Usage data: pages visited, time spent on each page, games launched, bets placed, deposit and withdrawal history, and session timestamps.
• Cookies and similar tracking technologies: session cookies, persistent cookies, and web beacons used to remember your preferences and improve your experience. See Section 6 for full details.

Payment information:

• Transaction records: deposit amounts, withdrawal amounts, transaction dates, and the last four digits of any card or the registered mobile number associated with bKash, Nagad, or Rocket transactions.
• Payment method identifiers: the type of payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and the account or card reference associated with that method, as needed to process transactions and prevent fraud.
• pcc88 does not store full card numbers, CVV codes, or full mobile banking PINs. Sensitive payment credentials are handled directly by the relevant payment service provider.

pcc88 uses the personal data it collects for the following purposes. All processing is carried out on a lawful basis as described in Section 3.

• Account management: to create, maintain, and administer your pcc88 account, process your registration, and ensure you can access the platform's features.
• Identity verification and KYC: to verify your age (minimum 21 years), confirm your identity, and comply with applicable age-gating and anti-money laundering requirements.
• Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records.
• Customer support: to respond to your queries, complaints, and requests submitted through live chat, email, or any other support channel.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, underage gambling, and other prohibited conduct on the platform.
• Platform improvement: to analyse usage patterns, diagnose technical issues, improve game performance, and enhance the overall user experience on pcc88.
• Responsible gaming: to monitor your gaming activity in connection with responsible gaming obligations, apply deposit limits and time-outs you have set, and identify patterns that may indicate problem gambling.

pcc88 processes personal data on one or more of the following lawful bases, depending on the specific processing activity.

• Contractual necessity: processing required to perform the contract between you and pcc88, including creating your account, processing transactions, and providing customer support.
• Legal obligation: processing required for pcc88 to comply with applicable legal requirements, including age verification, KYC, and anti-money laundering obligations.
• Legitimate interests: processing carried out for pcc88's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and platform improvement, where those interests are not overridden by your rights and interests.
• Consent: where pcc88 relies on your consent as the basis for processing (for example, for sending you promotional communications about pcc88 offers), you may withdraw that consent at any time by contacting customer support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

pcc88 does not sell, rent, or trade your personal data. We may share your personal data with third parties only in the limited circumstances described below.

• Payment service providers: we share the minimum transaction data necessary with payment service providers (including bKash, Nagad, Rocket, Upay, Visa, and Mastercard) to process your deposits and withdrawals. These providers are bound by their own privacy and security obligations.
• Game providers: pcc88 integrates games from third-party providers such as Pragmatic Play, Evolution Gaming, Spribe, and others. When you play a game, technical data (such as session tokens and game round results) is exchanged with the game provider's servers to deliver the game. Game providers are required by their own regulatory obligations to maintain the confidentiality of player data.
• Law enforcement and regulatory authorities: pcc88 may disclose personal data to law enforcement agencies, regulators, or other competent authorities where required to do so by applicable law, court order, or lawful instruction. In such cases pcc88 will disclose only the minimum data required to comply with the obligation.
• Service providers acting as data processors: pcc88 may engage trusted third-party service providers (such as cloud hosting providers, analytics platforms, and customer support tools) to process data on our behalf. These providers act only on pcc88's documented instructions and are contractually bound to maintain the security and confidentiality of your data.

All payment transactions on pcc88 are processed in Bangladeshi Taka (BDT) through the payment methods supported by the platform — bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a deposit or request a withdrawal, pcc88 transmits transaction data to the relevant payment provider using an encrypted connection. pcc88 retains a transaction record (amount, date, payment method type, and a partial identifier such as the last four digits of a card or the registered mobile number) for financial record-keeping, fraud prevention, and regulatory compliance purposes.

pcc88 does not store full card numbers, CVV security codes, mobile banking PINs, or other sensitive payment credentials. Those credentials are entered directly into the payment provider's secure interface and are never transmitted to or stored by pcc88. If you believe your payment details have been compromised, contact your payment provider immediately and then notify pcc88 customer support.

pcc88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session, and analyse how the platform is used. The following types of cookies are used.

• Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without impairing the platform's functionality.
• Functional cookies: used to remember your language preference, display settings, and other personalisation choices so that you do not need to reconfigure them each time you visit.
• Analytics cookies: used to collect aggregated, anonymised data about how users navigate and use the platform. This data helps pcc88 identify and resolve technical issues and improve the user experience. Analytics data is not linked to individual user identities.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to use the platform. Disabling functional or analytics cookies will not prevent you from accessing pcc88 but may reduce the quality of your experience.

pcc88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention periods apply.

• Active account data: retained for the duration of your account relationship with pcc88 and for a period of up to 5 years following the closure of your account, to comply with anti-money laundering record-keeping requirements and to resolve any outstanding disputes.
• Transaction records: retained for a minimum of 5 years following the transaction date, in accordance with financial record-keeping obligations. These records may be required by regulatory or law enforcement authorities.
• Support communications: retained for up to 3 years following the resolution of the query or complaint, to enable pcc88 to resolve any subsequent related dispute and to maintain quality assurance records.

As a user of pcc88, you have the following rights in relation to your personal data. To exercise any of these rights, please contact pcc88 customer support. pcc88 will respond to all valid requests within 30 days.

• Right of access: you have the right to request a copy of all personal data that pcc88 holds about you, together with information about how that data is used and who it has been shared with.
• Right to rectification: you have the right to request that pcc88 correct any inaccurate or incomplete personal data it holds about you. You may also update your registration details directly through your account profile.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and there is no other lawful basis for processing), or where the data has been unlawfully processed. This right is subject to pcc88's legal obligations to retain certain data.
• Right to restriction of processing: you have the right to request that pcc88 restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.
• Right to data portability: you have the right to receive a copy of the personal data you have provided to pcc88 in a structured, commonly used, machine-readable format, and to request that this data be transmitted to another data controller where technically feasible.
• Right to object: you have the right to object to the processing of your personal data where pcc88 relies on legitimate interests as the legal basis for processing. pcc88 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

pcc88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and the pcc88 platform, access controls that restrict employee access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and secure server infrastructure with monitored access logs.

While pcc88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials confidential and for notifying pcc88 immediately if you suspect that your account has been accessed without your authorisation. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, pcc88 will notify you without undue delay in accordance with applicable law.

pcc88 is strictly for adults aged 21 and above. pcc88 does not knowingly collect personal data from individuals under the age of 21. If pcc88 discovers or is notified that personal data belonging to a person under the age of 21 has been collected, pcc88 will immediately close the associated account, forfeit any balance in that account, and securely delete the relevant personal data as soon as reasonably practicable. If you are a parent or guardian and believe that a minor has registered an account with pcc88, please contact customer support immediately.

The pcc88 platform integrates games and services from third-party providers, including game studios and payment processors. When you interact with a third-party game or payment interface embedded within pcc88, that interaction may be subject to the third-party provider's own privacy policy. pcc88 is not responsible for the data practices of third-party providers. We encourage you to review the privacy policies of any third-party provider whose services you use in connection with pcc88. pcc88 does not link to external websites for general browsing purposes, and this Policy does not cover any third-party website or service that you may access independently.

pcc88 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, pcc88 will notify account holders by posting a notice on the platform and, where practicable, by sending a notification to the mobile number or contact details registered on the account. The revised Policy will take effect on the date specified in the notice.

Your continued use of pcc88 after the effective date of any amendment to this Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using pcc88 and may request closure of your account by contacting customer support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pcc88, please contact our customer support team by email. We will acknowledge receipt of your query within 5 business days and aim to resolve all data-related matters within 30 days.